Delivery Info
Standard Delivery
Makati, BGC, Taguig, Mandaluyong, Pasay, Pasig, San Juan
below P2,500: P99
above P2,500: Free!
Long Distance
the rest of Metro Manila
below P2,500: P199
above P2,500: Free!
Pick-up/Self-book
and Rockwell delivery
Free!
- Delivery within Rockwell is free!
- When choosing pick-up please provide rider details (name and number) and order number to The Grid Admin at 09177077459. Please also give this number to your rider and remind them to text The Grid at the above number once they've arrived for a faster and smoother transaction.
Reminders
Frequently Asked Questions
-
Do you deliver outside of Metro Manila?We do not deliver outside of Metro Manila but you can choose pick-up at checkout and book your own rider to pick up your order
-
How do I check if my order is confirmed?After check-out, you will receive an order confirmation via email or SMS (depending on which option you chose during checkout). This is an acknowledgement that the store has received your order and will now begin preparing it. If you did not receive one, feel free to message us on Facebook or Instagram.
-
How do I know the status of my order?You will receive emails or SMS for the status of your order (if it's being prepared, ready for pick-up or on the way), depending on which option you chose during checkout. If you want to double-check the status of your order, you can message us on Facebook or Instagram with your order number.
-
Can I change my order?All confirmed orders are final and cannot be modified so please review your orders carefully before checking out!
-
What are the available payment methods on this website?We accept payments through credit cards or bank transfer. You will be prompted for your preferred mode of payment upon checkout. For orders paid through bank transfer, kindly send proof of payment to thegridadmin@tasteless.ph. We will need to validate your payment first before proceeding with your order.
-
Can I request for a refund?All refund requests are handled through thegridadmin@tasteless.ph. Requests will be subject to review and approval. Once approved, payment done through bank transfers will be refunded within 5 working days while those made through card will depend on your bank
Questions and/or Concerns?
Message us on Facebook or Instagram or send us a message at 09177077459 or thegridadmin@tasteless.ph