Delivery Info

Standard Delivery

Makati, BGC, Taguig, Mandaluyong, Pasay, Pasig, San Juan

below P2,500: P99

above P2,500: Free!

Long Distance

the rest of Metro Manila

below P2,500: P199

above P2,500: Free!

Pick-up/Self-book

and Rockwell delivery

Free!

- Delivery within Rockwell is free!

- When choosing pick-up please provide rider details (name and number) and order number to The Grid Admin at 09177077459. Please also give this number to your rider and remind them to text The Grid at the above number once they've arrived for a faster and smoother transaction.

Reminders

  • The Grid Food Market Online is open for orders 24/7 but processing of orders only start when The Grid opens (11am Mon to Fri and 10am Sat to Sun)
  • Last call for same-day delivery is 30 minutes before closing (8:30pm Sun to Thu and 9:30pm Fri to Sat)
  • Lead time for potluck trays and bulk orders is at least 1 hour. If you are unsure, feel free to message us on Facebook, Instagram or at 09177077459
  • Deliveries done by our in-house riders can take around 30 to 90 minutes to get to you, depending on your order and location.
  • Frequently Asked Questions

    • Do you deliver outside of Metro Manila?
      We do not deliver outside of Metro Manila but you can choose pick-up at checkout and book your own rider to pick up your order
    • How do I check if my order is confirmed?
      After check-out, you will receive an order confirmation via email or SMS (depending on which option you chose during checkout). This is an acknowledgement that the store has received your order and will now begin preparing it. If you did not receive one, feel free to message us on Facebook or Instagram.
    • How do I know the status of my order?
      You will receive emails or SMS for the status of your order (if it's being prepared, ready for pick-up or on the way), depending on which option you chose during checkout. If you want to double-check the status of your order, you can message us on Facebook or Instagram with your order number.
    • Can I change my order?
      All confirmed orders are final and cannot be modified so please review your orders carefully before checking out!
    • What are the available payment methods on this website?
      We accept payments through credit cards or bank transfer. You will be prompted for your preferred mode of payment upon checkout. For orders paid through bank transfer, kindly send proof of payment to thegridadmin@tasteless.ph. We will need to validate your payment first before proceeding with your order.
    • Can I request for a refund?
      All refund requests are handled through thegridadmin@tasteless.ph. Requests will be subject to review and approval. Once approved, payment done through bank transfers will be refunded within 5 working days while those made through card will depend on your bank

    Questions and/or Concerns?

    Message us on Facebook or Instagram or send us a message at 09177077459 or thegridadmin@tasteless.ph